A good place to start
IT Infrastructure Assessment
Understand your current IT setup and get a practical plan for what to improve next.
Practical IT. A clear way forward.
IT solutions & projects for small businesses.
Practical help to assess, set up and improve your Microsoft 365, servers, networks and backups. Clear scope. An agreed project schedule.
Scheduled project work by appointment, subject to availability.
Defined projects.Agreed schedules.Practical handover.
01 / Services
Good IT starts with
a clear plan.
From understanding what you have to setting up what comes next. Practical work, shaped around your business.
02
Microsoft 365 Setup & Migration
Set up or improve your business email, file sharing and collaboration tools.
03
Server & Virtualisation Projects
Plan server upgrades or virtual environments suited to your business.
04
Business Network & Wi-Fi Projects
Improve office connectivity with a planned network setup or upgrade.
05
Backup & Recovery Planning
Review your backups and plan how recovery will work.
06
New Office & Business IT Setup
Coordinate the essential IT setup for a new workspace or office move.
02 / Who we help
A defined IT project. A practical next step.
For small businesses that need a clear IT improvement project, from reviewing an existing setup to preparing a new office.
- Small offices & professional services
- Start-ups & growing businesses
- Businesses setting up or moving offices
Does this sound familiar?
- 01
Shared files that need some structure
- 02
An ageing server ready for a planned upgrade
- 03
Office Wi-Fi that needs a better setup
- 04
Backups that have not been tested
Each enquiry is considered for scope, fit and availability.
03 / Our approach
Clear from the start.
Useful long after handover.
Good project work is as much about planning and communication as the technology.
Clear scope
Agree on the work, deliverables and boundaries before starting.
Practical recommendations
Match the solution to your business needs and budget.
Planned delivery
Agree on timing, access and any disruption in advance.
Useful handover
Get the agreed documentation and understand what happens next.
04 / How it works
From first conversation
to a considered handover.
- 01
Tell us about your project
Describe your current setup, what you want to improve and your preferred timing.
- 02
Agree on the scope
Confirm project fit, availability, deliverables and dependencies in a quote or proposal.
- 03
Schedule and deliver
Complete the agreed work, coordinating access, cutover windows and any downtime.
- 04
Test and hand over
Verify the agreed outcomes and provide documentation and clear support boundaries.
05 / About
Independent IT.
A project focus.
CIA Network takes its name from confidentiality, integrity and availability. The business focuses on helping small businesses assess, plan and improve their office technology through clearly scoped projects. The approach is straightforward: practical recommendations, agreed delivery windows and useful documentation.
Work is scheduled by appointment. Any assistance after a project requires a separate agreement covering scope, duration and availability.
06 / Common questions
A few things
worth knowing.
Clear expectations make for a better project.
Discuss your projectDo you offer everyday or emergency IT support?
The focus is scheduled projects and assessments. Everyday help-desk and emergency IT support are not offered. Work is by appointment, subject to availability and an agreed scope.
Can you help with a small project?
Small, clearly defined improvements are welcome, subject to scope and availability. An assessment can be a useful starting point when you are unsure what needs to change.
Do you work remotely or onsite?
Please include your location and whether you need remote or onsite assistance in your enquiry. We will confirm whether we can help before agreeing the project.
How much does a project cost?
Pricing depends on the agreed scope, requirements and dependencies. A quote or proposal is discussed once the project is understood. Hardware, licences and third-party work are identified separately where needed.
What happens after the project is complete?
The project finishes with the agreed testing, documentation and handover. Any further assistance needs a separate agreement covering its scope, duration and availability.
Can you support our POS system?
The focus is office and business infrastructure. Specialist POS, EFTPOS and inventory application support should be arranged with the relevant provider.
07 / Let’s discuss your project
What would you like to improve?
Tell us a little about your business, your current setup and the outcome you have in mind.
Scheduled projects. Agreed timing.
Enquiries are reviewed for project fit and availability. Preferred timing is a preference, not a booking.
Prefer email?
contact@cianetwork.com.auYour information
Privacy notice
Business retention period awaiting confirmation
When enquiry delivery is available, this form sends your project details to contact@cianetwork.com.au. If the form is unavailable, you can email that address directly.
Enquiry information is used to assess project fit, discuss the requested work and arrange next steps. Only include information relevant to your project.
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Do not include passwords, access credentials, payment information or other sensitive details. This form does not accept file uploads or add you to a marketing list.
For questions about enquiry information, email contact@cianetwork.com.au.